Frequently asked questions

What can Royal Med supply?

Our three divisions cover pharmaceuticals, supplements and medical supplies. Enquiries can include branded and generic medicines, over-the-counter products, IV solutions, vaccines, vitamins, nutritional supplements, clinical consumables, surgical items and diagnostic tools.

Which brands do you represent exclusively?

Royal Med represents Life Formula exclusively globally and Fairhaven Health exclusively in Egypt. Other names in our portfolio are brands we supply; their presence does not imply exclusive representation.

Is there a minimum order quantity?

Minimum order quantities vary by product. Include your required quantity and pack size so the team can confirm the applicable minimum.

Can I request a quotation for a bulk order?

Yes. Send your product list and quantities to discuss volume pricing. Pricing is confirmed against the specific products, quantities and destination.

Do you supply internationally?

We handle international enquiries, with a distribution focus on the Middle East, Africa and Asia. Contact the team to confirm whether your product and destination requirements can be supported.

What should I include in my enquiry?

Include your company and contact details, product or brand name, specification, pack size, quantity, destination country and required timeframe. For medicines, add strength and dosage form.

How do I place an order?

Start with a product enquiry by email or WhatsApp. The team will discuss availability, quantities, pricing and supply requirements before confirming an order.

How can I pay?

The current payment options include SWIFT transfers and cheque deposits to company bank accounts in Egypt or the UAE. Confirm the applicable payment instructions directly with the Royal Med team for your order.

Which office should I contact?

For UAE or general international enquiries, choose Dubai or Dubai Free Zone. For Egypt, choose Cairo or Alexandria. If you are unsure, email info@royalmdco.com and include your destination country.

Ready to discuss your product list?

Share your products, specifications, quantities and destination with our UAE or Egypt team.